Communications & SMS Policy
TRANSPARENCY. SECURITY. RESPONSIBLE COMMUNICATION.
At Viva Funding Solutions, we believe communication should be clear, professional, and respectful. This page outlines how we communicate with clients, how consent is obtained, and your rights regarding SMS communications.
01
WHY WE COMMUNICATE
We use email, phone, and SMS communications to provide updates and information related to:
- Financing Inquiries
- Application Status Updates
- Funding Notifications
- Appointment Reminders
- Document Requests
- Customer Service Communications
- Educational Content and Financing Insights
- Occasional Financing-Related Opportunities
02
SMS PROGRAM OVERVIEW
Message Frequency
Message frequency varies based on your interaction with our team and the status of your inquiry or application.
MESSAGE & DATA RATES
Message and data rates may apply.
Consent
Consent is not a condition of obtaining financing services.
03
YOUR COMMUNICATION CONTROLS
You are always in control of the messages you receive.
STOP
Reply STOP to unsubscribe from future SMS communications.
HELP
Reply HELP for assistance or support.
04
Privacy Commitment
- Viva Funding Solutions does not sell mobile information to third parties.
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Your information is used solely for the purposes outlined in our Privacy Policy and service communications.
05
Financing With A Strategic Approach
At Viva Funding Solutions, communication is an extension of our broader philosophy:
Diagnostic Underwriting
Strategic Capital Placement
Merchant Development
Growth Positioning
Our objective is to provide timely information that helps businesses make informed financial decisions.
Questions About Our Communications?
Our team is here to help.