Communications, Privacy & SMS Terms
TRANSPARENCY. SECURITY. RESPONSIBLE COMMUNICATION.
At Viva Funding Solutions, transparency and integrity are central to every client relationship. This page explains how we communicate, how your information is protected, and the terms governing our SMS communications and website services.
01
INFORMATION WE COLLECT
We collect information you provide to us through our website, forms, applications, phone calls, SMS, email, chat, and other business interactions. This may include your name, email address, mobile number, business name, business information, documents, and other information necessary to evaluate financing opportunities and provide services.
02
HOW WE USE INFORMATION
We use your information to respond to inquiries, evaluate financing requests, communicate about your application, request documents, provide customer support, send updates, improve our services and website, comply with legal obligations, and prevent fraud.We use your information to respond to inquiries, evaluate financing requests, communicate about your application, request documents, provide customer support, send updates, improve our services and website, comply with legal obligations, and prevent fraud.
03
INFORMATION SHARING
We may share your information with funding partners, lenders, service providers, and trusted vendors strictly for the purposes of evaluating financing opportunities, processing applications, providing requested services, and supporting our business operations. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell mobile opt-in information.
04
COOKIES
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, understand visitor behavior, and support website functionality. You can adjust your browser settings to refuse cookies if you prefer.
05
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal and business information. However, no method of transmission over the internet or electronic storage is 100% secure.
06
CONSENT RECORDS
For compliance and recordkeeping purposes, we may retain records of your consent, including the date and time of consent, phone number, IP address, consent language, form source, and related communication history.
07
WEBSITE TERMS OF USE
By using this website, you agree to these Terms of Use. You agree to use this site only for lawful business purposes and in a manner that does not interfere with or disrupt the website or its services. You may not attempt to gain unauthorized access to any part of it.
08
FINANCING DISCLAIMER
Submission of an inquiry or application does not guarantee approval, funding, or specific financing terms. All financing is subject to underwriting, lender criteria, documentation, and final approval by our funding partners or lenders.Submission of an inquiry or application does not guarantee approval, funding, or specific financing terms. All financing is subject to underwriting, lender criteria, documentation, and final approval by our funding partners or lenders.
09
CHANGES TO THIS POLICY
We may update this Communications, Privacy & SMS Terms page from time to time to reflect changes in our practices, technology, the law, or for other operational reasons. Updated versions will be posted on this page with a revised effective date.We may update this Communications, Privacy & SMS Terms page from time to time to reflect changes in our practices, technology, the law, or for other operational reasons. Updated versions will be posted on this page with a revised effective date.
10
CONTACT VIVA FUNDING SOLUTIONS
-
1225 Franklin Ave, Suite #325
Garden City, NY 11530 - Main Line: 516-363-6615
- Toll Free: 1-866-500-VIVA
- contact@vivafundingsolutions.com
11
SMS PROGRAM OVERVIEW
Our SMS program is designed to keep you informed throughout your financing journey while providing complete transparency and control over your communications.
Message Frequency
Message frequency varies based on your interaction with our team and the status of your financing inquiry.
MESSAGE & DATA RATES
Standard message and data rates may apply depending on your wireless carrier and mobile plan.
Consent
Consent is not required as a condition of obtaining financing services. You may opt out at any time by replying STOP.
12
YOUR COMMUNICATION CONTROLS
You are always in control of the messages you receive.
STOP
Reply STOP to unsubscribe from future SMS communications. You will receive one final confirmation message.
HELP
Reply HELP for assistance or contact Viva Funding Solutions directly using the information above.
13
SAMPLE SMS MESSAGES
Customers who opt in to receive SMS messages from Viva Funding Solutions may receive messages similar to the following:
Example 1
Hi {{First Name}},
Thanks for connecting with Viva Funding Solutions.
As requested, you can start your secure Business Strategy Review here:
{{Portal Link}}
Reply STOP to opt out.
Example 2
Hi {{First Name}},
Preparation often creates opportunity long before opportunity arrives.
Start your Business Strategy Review here:
{{Portal Link}}
Reply STOP to opt out.
Example 3
Hi {{First Name}},
The strongest businesses don’t wait until challenges appear to get organized.
Review your business here:
{{Portal Link}}
Reply STOP to opt out.
Example 4
Hi {{First Name}},
As requested, here’s your secure Business Strategy Review.
We look forward to learning more about your business.
{{Portal Link}}
Reply STOP to opt out.
Questions About Our Communications?
Our team is here to help.